1111bet 2 Privacy Policy
Protecting your personal information and privacy is one of 1111bet 2's core responsibilities. This document explains in detail what information we collect, how we use it, and what rights you have.
Introduction and Applicability
1111bet 2 is an online gaming and betting platform operated for Bangladeshi users. This Privacy Policy ("Policy") explains what information we collect about you when you visit our website 1111bet2.cam, open an account, place bets, or use any of our services, and how we manage that information.
This Policy should be read together with our Terms and Conditions. Together, both documents define the relationship between us and our users. If you disagree with any part of this Policy, please refrain from using our platform.
What Information We Collect
1111bet 2 collects only the information needed to provide services, manage accounts, process payments, and ensure user security. We never collect unnecessary or excessive information.
2.1 Information You Provide Directly
Information you provide directly during registration and account use:
- Full name and date of birth (for age verification)
- Username and password
- Email address
- Mobile number
- National ID or passport number (for identity verification)
- Payment information — bKash, Nagad, Rocket or bank account number (for processing transactions)
2.2 Automatically Collected Information
When you access our platform, some information is collected automatically:
- IP address and device information
- Browser type and operating system details
- Page visit times, session duration, and navigation data
- Cookie and local storage data (see details below)
- Approximate information about login time and location
2.3 Transaction and Gaming Information
Information about your account activity, such as:
- Deposit and withdrawal transaction history
- Details of betting and gaming activity
- Bonus claims and usage information
- Records of communication with customer support
Purpose of Information Use
1111bet 2 uses the collected information for the following purposes:
3.1 Service Provision and Management
This information is used to create, verify, and manage accounts; confirm login identity; manage betting and gaming activity; process deposits and withdrawals; and complete bonus payments properly.
3.2 Security and Fraud Prevention
To detect and prevent unauthorised access to accounts; identify suspicious transactions; prevent the same person from creating multiple accounts; and maintain the overall security of the platform.
3.3 Customer Service
Your information is used to respond to your complaints, questions, or requests; provide assistance via live chat and email; and resolve account-related issues.
3.4 Responsible Gaming
We may analyse your gaming patterns to identify problematic behaviour and, where necessary, suggest support. Our Responsible Gaming guidelines contain detailed information on this.
3.5 Communication and Promotions
To send important account notifications and information about new promotions or offers. You can opt out of marketing communications at any time.
3.6 Platform Improvement
Aggregated and anonymised data is used to analyse user experience and improve the site's interface, performance, and new features.
Information Storage and Security
To ensure the security of your information, 1111bet 2 follows industry-standard technical and procedural security measures.
4.1 Technical Security
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL technology.
- Password Hashing: Your password is never stored in plain form — it is secured using advanced hashing methods.
- Firewall and Access Controls: Multi-layered firewalls and access controls are in place to prevent unauthorised access to servers.
- Regular Security Testing: Regular security audits and vulnerability tests are conducted on our systems.
4.2 Data Retention Period
Your information is retained for as long as your account is active. Even after account closure, financial transaction records and identity verification information may be retained for a specified period to meet applicable obligations. After that period, data is securely deleted or anonymised.
Sharing Information with Third Parties
1111bet 2 does not sell or rent your personal information. Information may be shared with third parties only in the following limited circumstances:
5.1 Service Provider Partners
Only the minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, fraud prevention, and technical support. These partners process data according to our instructions and may not use it for their own purposes.
5.2 Legal Obligations
Information may be disclosed when required to comply with a court order, a legitimate request from a government authority, or applicable law. In such cases, we provide only the information legally required.
5.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such a situation, you will be notified in advance and informed about the new policy.
5.4 Consent-Based Sharing
Outside the above cases, information is not shared with any third party without your explicit consent.
Cookies and Tracking Technologies
1111bet 2 uses cookies and similar technologies to improve the platform experience and keep services running.
6.1 Types of Cookies
- Essential Cookies: Required to maintain the core functionality of the site — login sessions, security tokens, etc. Without these, the platform does not work properly.
- Functional Cookies: Help remember your preferences and settings, such as language selection or display settings.
- Analytics Cookies: Used to collect site usage statistics, which helps us improve our services. This information is processed in aggregated and anonymised form.
6.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies will prevent some core features of the site from working.
Your Rights and Controls
1111bet 2 believes you should have control over your own information. To that end, we uphold the following rights:
Right to Access Information
You can log in to your account at any time to view your personal information. Contact support for additional information.
Right to Correct Information
You may request correction of incorrect or outdated information. This can be done through account settings or via support.
Right to Opt Out of Marketing
If you do not wish to receive promotional emails or messages, you can unsubscribe at any time.
Right to Close Account
You can request to close your account at any time. All pending transactions must be completed before closure.
To exercise these rights or to learn more, contact us directly. We provide support in Bengali via 24/7 live chat and email.
Protection of Minors
All services of 1111bet 2 are exclusively for adults aged 21 and above. We do not knowingly collect information from any minor.
Age verification is mandatory during registration. If we become aware of an account belonging to a minor, that account and all associated information will be deleted immediately.
If you suspect a minor is using the platform, please notify our support team.
Policy Changes and Updates
1111bet 2 may update this Privacy Policy from time to time. For significant changes, a notification will be sent to the registered email address and clearly announced on the site.
Continued use of the platform after a policy change means you have accepted the revised policy. We therefore recommend visiting this page regularly. To learn about the overall terms of our services, visit our About Us page.
Privacy Contact Information
For any questions, complaints, or information requests regarding this Privacy Policy, please contact us. Our support team can assist in both Bengali and English.
Live Chat: Get instant assistance via direct chat, available 24/7.
Email: [email protected]
Write "Privacy Request" in the subject line of privacy-related emails so they can be processed quickly.